At Scholarly iQ, we provide a full commitment to our customers and consistently provide a high level of personal service.
We also back our commitment with a robust Service Level Agreement (SLA) which is provided to all of our clients.
The Tools…
We utilize state of the art technology in all facets of our data processing
and hosting.
An intelligent COUNTER reporting engine generates reports quickly.
A fully featured web analytics tool provides detailed analysis of online
usage as well as daily COUNTER statistics with custom dashboards.
Publishers receive custom reports for institutional, member, consortium
and journal usage plus optional data extracts and database access.
Librarians can pull their COUNTER reports by hand or through the use
of the fully supported automated SUSHI process.
The Team…
We are a team of professionals in publishing, web analytics, database
integration, marketing and web site development.
We have been providing COUNTER solutions since 2002, and have
nearly two decades of experience in providing eBusiness solutions.
A dedicated customer support group.
The Commitment…
We provide 24x7 support services.
We actively serve on COUNTER’s International Advisory board.
Participants in NISO’s SUSHI developers group.
Regular attendance at industry conferences.
Members of the Society for Scholarly Publishing
We utilize state of the art technology in all facets of our data processingand hosting.
An intelligent COUNTER reporting engine generates reports quickly. A fully featured web analytics tool provides detailed analysis of onlineusage as well as daily COUNTER statistics with custom dashboards.
Publishers receive custom reports for institutional, member, consortiumand journal usage plus optional data extracts and database access.
Librarians can pull their COUNTER reports by hand or through the useof the fully supported automated SUSHI process.
The Team…
We are a team of professionals in publishing, web analytics, databaseintegration, marketing and web site development.
We have been providing COUNTER solutions since 2002, and havenearly two decades of experience in providing eBusiness solutions.
A dedicated customer support group.The Commitment…
We provide 24x7 support services. We actively serve on COUNTER’s International Advisory board. Participants in NISO’s SUSHI developers group. Regular attendance at industry conferences. Members of the Society for Scholarly Publishing